Cyan One-Year Limited Warranty

Nexus Dynamics LLC provides the following limited warranty for eligible Cyan smart glasses purchased directly through an authorized Cyan sales channel.

Warranty Period

Cyan smart glasses are covered by a one-year limited warranty beginning on the date the product is delivered to the original purchaser.

What This Warranty Covers

This limited warranty covers defects in materials or workmanship under normal intended use during the warranty period.

Depending on the circumstances, covered defects may include failures involving electronic components, charging functionality, cameras, controls, or other product components when the failure results from a defect in the product rather than accident, misuse, or normal wear.

What This Warranty Does Not Cover

This limited warranty does not cover damage or failure resulting from:

• Accidents, drops, crushing, impact, or other physical damage;
• Misuse, abuse, neglect, or improper handling;
• Unauthorized modification, disassembly, alteration, or repair;
• Use contrary to product instructions or intended operation;
• Loss or theft;
• Normal cosmetic wear, scratches, discoloration, or deterioration that does not materially impair normal operation;
• Damage caused by incompatible accessories, chargers, or power sources;
• Exposure to liquids, moisture, heat, or environmental conditions beyond the product’s documented specifications; or
• Damage caused by events outside the reasonable control of Nexus Dynamics LLC.

No water-resistance or waterproof capability is promised except to the extent a specific rating or capability is expressly stated by Cyan for the particular product.

Warranty Remedy

If Nexus Dynamics LLC determines that a product has a defect covered by this limited warranty, we may, at our discretion and as permitted by applicable law:

• Repair the product;
• Replace the product with the same or a reasonably comparable product; or
• Refund some or all of the original purchase price.

Replacement products or components may be new or functionally equivalent replacement units where permitted by applicable law.

How to Make a Warranty Claim

Contact support@nexusdynamics.vip with your order information and a description of the problem.

We may request photographs, video, troubleshooting information, serial or identifying information, or other reasonable evidence necessary to evaluate the claim.

Do not send a product anywhere until you receive return or warranty instructions from Cyan.

For an approved warranty claim requiring return shipment, Cyan will provide appropriate return instructions and will cover reasonable return or replacement shipping costs.

Legal Rights

This limited warranty gives you specific warranty protections. You may also have additional rights under applicable state or local law that cannot be excluded or limited by this warranty.

Nothing in this warranty is intended to eliminate rights or remedies that cannot legally be waived.

Contact

Nexus Dynamics LLC — Cyan Customer Support
support@nexusdynamics.vip